Design, Development and Implementation (DDI)
We have experience working on and completing tasks associated with the DDI phase of building Medicaid Management Information Systems (MMIS) and Medicaid Enterprise (MES) technology solutions. We provided SMEs and Project Managers to support DDI efforts in various State IT Project Management Offices (PMO).
Operations & Maintenance
We have direct experience maintaining the day-to-day operations that are sometimes contracted out to vendors responsible for fiscal agent services including Provider and Member Contact Centers, Provider Field Services Support, Provider Enrollment, Provider and State/Commonwealth employee training, Claims Operations, Coordination of Benefits, Third Party Liability (TPL), Mail Room Operations and Financial Dispositions.
Vivian possesses a high level of knowledge and has excellent skills in the Medicaid field. She was on assignment for over one year to the State of GA and the results were always excellent from a client perspective. She saw the project from start to finish. Vivian is easy to work with, and has excellent communication skills.
Vivian is an energetic, enthusiastic contributor. She has a passion for life that flows into everything she does. Vivian is committed to quality and is results-oriented. She has excellent communication and organizational skills and is not afraid to voice her opinions. I miss having her on my team!
Vivian is a highly respected professional who contributed greatly to the successful implementation of the Georgia Medicaid Management Information System (MMIS). She has strong project management skills, and she can successfully balance numerous complex and competing priorities. Vivian is a highly competent leader who also works well in a team environment. I am confident recommending Vivian to any organization.
Vivian provided excellent insights into some obscure aspects of a state Medicaid program for one of our attorney clients in a litigation matter. She was timely and detailed in her analysis and I hope to have work with us again on another project in the future.
Vivian, is a creative manager that creates an atmosphere of success. She works hard to ensure that the goals of internal and external customers are met.
Vivian was one of the best manager’s I had at ACS. She was able to connect to her employees on a level that most managers were not. She had a thorough understanding of the way the system worked and if there was ever a problem, she was key in helping to create a resolution. She was dedicated to her staff, colleagues and clients and they respected her position as a manager of the company. Because of her skills and knowledge Vivian was then promoted to a consulting position.
Vivian is a wonderful subject matter expert in Medicaid and software implementation. Vivian demonstrates a high quality work ethic and performance in everything she does for a project. Vivian is very detail oriented and coherent in her work and is very respectful towards her co-workers and clients. Vivian is a born leader and demonstrates effective project management skills when called upon to be a project manager.
Vivian was always a breath of fresh air as a Provider Field Rep on the Florida Medicaid Project. She truly cared about provider relations and ensured that she understood what was going on in her provider community as well as the rest of the state of Florida.